Meghan Murphy repeatedly referred to a transgender woman using male pronouns while posting on Twitter. She was informed by Twitter that this activity violated the company’s hateful conduct rules, but Murphy persisted, resulting in Twitter permanently suspending her account. Murphy sued Twitter in February 2019 alleging that the company violated the terms of their user agreement by suspending her account. The trial court dismissed her case, finding that Twitter had the authority to permanently remove her from the online platform. Murphy appealed that decision to the California Court of Appeals.
The National Center for Lesbian Rights in conjunction with Jenner & Block, LLP, Lambda Legal, GLAD, the Transgender Law Center, and the Human Rights Campaign filed an amicus brief in support of Twitter on August 13, 2020. The brief details the harms transgender people experience due to online harassment and importance of anti-harassment policies to ensuring online communities are safe and accessible for transgender users.
On January 22, 2021, the California Court of Appeal affirmed the dismissal of Murphy’s legal claims.